Can Mobile Tags Improve your Collection Efforts?


Mobile tags and QR codes have gained steam recently as marketing tools for some companies. But it can also be an effective strategy in recovering debt.

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Survey: EMR Snooping a Huge Concern


One of the most important features of many electronic medical records is security of confidential patient data. However, that may not stop nosy medical staff of snooping.

According to a survey by Veriphyr (which interviewed 90 IT managers), a whopping 70% of medical practices reported a breach of patient information within the last year. And most of the breaches were committed by employees. In fact, 35% of those employees have snooped into other employees’ medical records, and 27% has snooped into records of family and friends.

In the past, if an employee needed access to someone’s paper medical records, that request would have to be made through the person in charge of records. Now, with EMR, the employee would simply find the data with a few clicks.

The survey highly recommended not just employee authentication (such as restricting access) but employee monitoring and compliance.

Other notable survey findings include:

*          Detection of data breaches was not as timely – 30% of breaches were detected in a one-to-three day time frame, whereas 17% of breaches were uncovered within two to four weeks.

*          79% of practices do not have adequate controls to prevent and report breaches – and they were either “very concerned” or “somewhat concerned” about this.

*          But 47% plans on making improvements on this within the next year.

For more information on EMR, please download our white paper “Electronic Medical Records: Choosing the Best System for Your Practice.”

VoIP Enhances Employee Productivity


Lower calling costs are not the only reason companies are implementing VoIP. Another reason is that VoIP can help in increasing employee productivity, such as by integrating with another software application, i.e. customer relationship management (CRM) software.  In fact, according to a recent Better Buys for Business survey, 45% of current or potential VoIP users considers the “ability to integrate voice with data in applications” to be an important advantage.

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Increase Mobility with VoIP: Good for Traveling Employees


It is not uncommon nowadays for employees to telecommute or travel for business more frequently. And these employees need to stay in the loop and be able to communicate efficiently with colleagues, customers, and clients.

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Study: ePrescribing Improves Patient Medication Compliance


One benefit of electronic prescribing and electronic medical records: they improve patient compliance in taking their meds.

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Survey: Increased Social Media Marketing for Industrial Companies


Social media marketing is expected to have a huge impact on industrial companies this year.

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Survey: 78% of hospitals expect to continue using paper records


Despite the financial incentive from the feds to migrate to EMRs, 78% of hospitals still expect to use paper patient records for the next five years. For many, this could be a hybrid process (using both paper and electronic records), due to limited guidelines from the Center for Medicare & Medicaid Services (CMS) on how to effectively scan paper records. However, 70% of hospitals have met the stage one requirements of CMS’s meaningful use guidelines and expect to receive federal money.

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Feds to keep a closer watch on debt collections


Debt collectors will soon be under more scrutiny from the courts and federal agencies – that means choosing a reputable agency is now even more important for businesses.

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What are collectors saying to your customers?


Though third-party collection agencies run their operations separate from your company, customers that the agency contacts will still connect the experience with your business. That means what gets said by the agency’s collectors can have a big impact on your company’s reputation.

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What marketing strategies are your competitors using?


There are many areas of Internet marketing, and the most successful businesses adopt an overall strategy that touches on all of them.

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